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    Bleach London

    Beauty & Personal Care

    Community Manager

    London, United KingdomOn-SiteContract2+ yrs experiencePosted 1mo ago
    All Bleach London jobs

    Job description

    About the Role: You will be responsible for all aspects of our growing community ecosystem, building a deeply connected brand community that drives advocacy, awareness, and long-term loyalty. This role blends customer experience, social media, community management and PR - with a strong focus on execution and relationship building. You’ll manage VIPs, nurture our brand community, and help bring campaigns and events to life both online and IRL.

    Full-time | Monday to Friday, 9:00am – 5:00pm

    While your core hours are Monday to Friday, 9:00am – 5:00pm, this role offers flexibility, with occasional out-of-hours work required to support the needs of the business.


    >> Join us on an initial 3-month fixed-term contract, with a genuine opportunity to secure a permanent position.


    About Bleach London: 
    Bleach London is the home of experimental hair. Founded in 2010 by visionary colourist Alex Brownsell, we’ve built a global community of DIY colour lovers — with 3 salons, recognition from Vogue, i-D, and Dazed, and a DIY colour range stocked in Walmart, Boots, and CVS, Bleach London continues to set trends and inspire a new generation of colour lovers.


    KEY 
    RESPONSIBILITIES:

    • Reactive and Proactive social media interactions
    • Running closed community groups
    • Producing exclusive community content, challenges and initiatives 
    • Managing content calendar for Instagram Stories and TikTok Stories
    • VIP and brand ambassador outreach
    • Relationship tracking
    • Product Gifting and Mailers
    • VIP relations 
    • Coordinate paid ambassador campaigns and partnerships 
    • Support planning and execution of community and PR events
    • Tracking performance against KPIs


    WHAT SUCCESS LOOKS LIKE:

    • High response rates and positive sentiment across comments and DMs
    • Strong influencer and VIP retention
    • Organic advocacy and mentions
    • Event attendance
    • Community members who feel personally connected to the brand


    ABOUT YOU:

    • Min 2 years working in a community, social media, influencer, PR role or similar within the beauty or consumer space.
    • Digital native with a good understanding of Gen Z culture and the beauty landscape. 
    • Exceptionally strong communicator and relationship-builder - you thrive in a role where people are at the center. 
    • Good understanding of hair colour products and techniques or willingness to learn.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Bleach London

    Bleach London is a hair dye and hair care brand known for its vibrant and unconventional colors.

    View all Bleach London jobs
    Industry
    Beauty & Personal Care
    Open roles
    3

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