Steelheads Tacklebox - Retail Merchandise Associate

Experts in the art of hospitality, the Idaho Steelheads and Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Retail Associate at the Tacklebox, you’ll provide exceptional customer service, support merchandise operations, and ensure smooth retail transactions during daily shifts and event-based sales.

Job Responsibilities

• Provide excellent customer service on the sales floor and at the point of sale (POS).
• Operate the cash register, accurately handle all forms of payment, and reconcile transactions.
• Greet customers, offer assistance, and guide purchasing decisions based on customer needs.
• Maintain and control merchandise inventory and stock presentation.
• Set up and tear down retail locations for events, including merchandise and fixtures.
• Support visual merchandising standards through general upkeep and display maintenance.
• Assist team members to ensure efficient transactions and high levels of customer satisfaction.
• Follow company procedures for opening, operating, and closing the retail location.
• Take direction from supervisors and complete tasks thoroughly and promptly.
• Perform other related duties as assigned.