If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.
Your responsibilities and impact as Customer Advisor will be:
Skills, qualifications and interests you need to succeed in this role:
Our client is looking for someone who will suit with the company’s values and vibe but mainly, our client is interested in a candidate who will have :
What’s in it for you ?
Your future company:
If you are looking for working within a dynamic and large company in Europe, our client’s company will suit you. Indeed, right in Lisbon, you will be able to develop new skills in a multicultural environment in the heart of a satisfying and friendly workplace.
Our client is known for providing excellent Customer Service Solutions all over the world and for that, they are looking for enthusiastic candidates to be part of their international team.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Are you already experienced in interacting with Customers? Do you like to help a variety of people while contributing to a project in industrial technology in an international company? Are you interested in living in a vibrant city which different cultures, excellent food and beautiful beaches? Then don´t hesitate to check out our client´s new job opportunity. Your responsibilities and impact working as a Customer Satisfaction expert  will be: Support of new/existing customers Close cooperation with the sales, application engineers as well as the engineering department Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service, dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders Complaint management CRM Support of sales promotion activities (promotion, campaign, end of quarter) Digital document management and filing according to standardized, predefined criteria Responsibility for customer satisfaction in general (SLI)