Do you have a genuine interest in technology and a strong commitment to delivering excellent customer experiences? A leading global company in innovative home solutions is looking for motivated Customer Support Specialists to join its team in Greece.
In this role, you will support customers with high-quality household technology products, guiding them through product usage, answering questions, and resolving technical issues. You will be an essential point of contact, ensuring customers receive efficient, friendly, and solution-oriented assistance.
Join an international environment where technology meets customer care, and where your contribution truly makes a difference in people’s everyday lives.
What you will be doing
• Managing incoming customer interactions via phone, chat, and email.
• Providing clear and accurate information about a wide range of home technology products.
• Assisting customers with technical troubleshooting and product-related questions.
• Handling warranty requests, repairs, and replacement processes.
• Advising customers on suitable products based on their needs and preferences.
• Ensuring a high level of customer satisfaction through professional and empathetic communication.
Job requirements
• Fluency in Danish and English, both written and spoken.
• Strong attention to detail and organizational skills.
• Good problem-solving abilities and technical curiosity.
• Ability to remain professional and calm when handling customer concerns or unexpected situations.
• Previous experience in customer support or technical support is considered an advantage.
What is offered
• Competitive monthly salary plus two additional salaries per year.
• Relocation package including accomodation and flight tickets.
• Referral program with attractive bonuses for recommending friends.
• Private health care benefits and access to various discounts.
• Comprehensive paid training delivered by certified instructors.
• Clear opportunities for professional growth and career development.
• Engaging company events, community initiatives, and social responsibility projects.
• Free online Greek language courses.
• Modern offices with comfortable break areas and a positive working atmosphere.
• Employment with a Great Place to Work–Certified company that values diversity and inclusion.
This role offers an excellent opportunity to build an international career within a multinational organization, develop valuable skills, and grow professionally in a supportive and inclusive environment that promotes equal opportunities for everyone.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Are you already experienced in interacting with Customers? Do you like to help a variety of people while contributing to a project in industrial technology in an international company? Are you interested in living in a vibrant city which different cultures, excellent food and beautiful beaches? Then don´t hesitate to check out our client´s new job opportunity. Your responsibilities and impact working as a Customer Satisfaction expert  will be: Support of new/existing customers Close cooperation with the sales, application engineers as well as the engineering department Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service, dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders Complaint management CRM Support of sales promotion activities (promotion, campaign, end of quarter) Digital document management and filing according to standardized, predefined criteria Responsibility for customer satisfaction in general (SLI)