Blue Bottle Coffee is looking for an experienced Quality Manager to lead Quality and Food Safety for our South Korea Roastery. This role is responsible for continuously improving the Quality Management System (QMS) for coffee roasting and food manufacturing operations, ensuring compliance with Korean regulatory requirements while upholding Blue Bottle's global quality and food safety standards.
The role will cover, but is not limited to, quality system planning and certification, supplier quality management, end-to-end production quality assurance, regulatory compliance, quality risk management, food safety programs, quality data analysis, root cause investigation and CAPA, government inspections, and leading the local Quality team to foster a strong quality culture across the organization. This role will also partner closely with Operations, Supply Chain, Coffee, R&D, and Global teams to establish scalable quality systems, ensure end-to-end product traceability, and deliver products that consistently meet Blue Bottle's global quality specifications.
You will report directly to the Global Head of Coffee Quality.
Bachelor's degree in Food Science, Food Engineering, Biotechnology, Chemistry, Agriculture, or a related field.
8+ years of experience in quality management within the food and beverage industry.
3+ years in a factory Quality Manager role or an equivalent leadership position is a plus.
Hands-on experience in quality management for food manufacturing operations (e.g., bakery, dairy, beverages, ready-to-eat foods), with a strong understanding of food processing operations and quality control principles.
In-depth knowledge of Korean food manufacturing regulations and compliance requirements, with the ability to independently assess and ensure regulatory compliance.
Expertise in Food Safety Management Systems, including HACCP, ISO 22000. (FSSC 22000 experience is a plus)
Proven experience in quality issue investigation and resolution, with proficiency in quality management tools and methodologies such as RCA, CAPA, FMEA, and SPC.
Experience in the food processing industry, such as food manufacturing, coffee roasting, or coffee retail/franchise operations, with a strong understanding of food and coffee quality management is a plus.
Professional certifications related to coffee quality and sensory evaluation, such as Q Grader, SCA Sensory Skills, or SCA Roasting, are highly preferred.
Experience in quality management within a multinational corporation or international food company, with familiarity with global quality management systems and governance.
Solid understanding of the Korean food industry supply chain, with hands-on experience in supplier quality management and local supplier development.
Experience establishing quality management systems for a greenfield manufacturing facility is highly desirable.
Fluent in Korean, Business-level Chinese or English is required.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
"Blue Bottle is coffee and people. Not necessarily in that order." —James Freeman, Founder In our eyes, coffee's main purpose is to be delicious. We go to great lengths to source, roast, taste, and prepare coffee so our guests can enjoy it at peak deliciousness. We know that good coffee depends on strong community. We work directly with farmers around the world to source our coffees as sustainably and ethically as we can. We hire team members who are dedicated to creating beautiful experiences with coffee. From the farm to the cafe, our coffee is handled by people who care.