Event Supervisor

FLSA: Exempt Department: Guest Services Reports to: Director of Guest Services Customary Days: Sunday through Saturday Customary Hours: Varies to include evenings, holidays, and extended hours as needed Are you passionate about creating unforgettable experiences? Do you thrive in the fast-paced energy of Chicago's event scene, where every moment and every detail are an opportunity to create something special? If this sounds like you, then Blue Plate is where you belong!

Position Summary:

At Blue Plate, a staple in Chicago's catering industry, we believe in creating extraordinary experiences that resonate with our guests long after the event. As an Event Supervisor, you'll play a key role in making these moments come to life, ensuring every guest leaves with a smile and a story to share.

Essential Functions

of

your Role:

Arrive Ready: Show up on time at the venue, dressed according to Blue Plate’s professional uniform standards, and ready to lead the team. Get Your Assignment: Check in with the event packet, review event details, and connect with the sales team or client to ensure all specifics and special requests are covered. Lead the Setup: Direct the Front of House (FOH) team in setting up the event space according to the floor plan and timeline, ensuring efficiency and precision.

Run the Show: Check in FOH staff, assign roles, and ensure everyone understands their responsibilities and service expectations. Master the Menu and Flow: Conduct a pre-shift meeting to review the menu, service style, kitchen flow, and any special guest considerations, ensuring seamless execution. Deliver Exceptional Service: Monitor all FOH elements throughout the event, ensuring staff provide exceptional, timely, and professional service.

Ensure Professionalism: Maintain high presentation standards by ensuring all FOH staff meet uniform and grooming expectations. Keep It Running Smoothly: Troubleshoot any service challenges in real time, adjusting as needed to uphold Blue Plate’s quality standards. Manage Staffing and Budget: Monitor staffing levels to ensure efficient labor use while maintaining service quality and adhering to event budgets. Wrap It Up: Supervise event breakdown, ensuring equipment is used, cleaned, and stored properly, and that the venue is left in pristine condition.

Stay Accountable: Conduct a final walkthrough with the venue representative, complete inventory and event summary reports, and submit required paperwork to the service department. Complete Event Documentation: Fill out event summaries, performance notes, and any necessary paperwork, submitting them to management at the end of each shift. Support and Train: Lead on-site training sessions, attend Event Supervisor meetings, and help develop new team members to maintain Blue Plate’s reputation for excellence.

Be a Team Player: Work independently and as a leader within a cohesive team, always striving for exceptional guest experience. Be Safe: Ensure compliance with safety, sanitation, and venue regulations throughout the event. Stay Connected: Regularly check Blue Plate’s scheduling system to confirm shifts and stay updated on any event changes before arrival. Perform other relevant tasks as assigned by management to support event success.