Job Title: Laundry Attendant
Location: Hilton Garden Inn Mount Laurel, New Jersey
Reports To: Executive Housekeeper / Housekeeping Manager
Position Summary
The Laundry Attendant is responsible for ensuring a continuous supply of clean, fresh, and properly processed linens and terry items for hotel operations. This position operates laundry equipment, sorts and processes linens, maintains laundry facilities, and supports the Housekeeping Department in delivering exceptional guest experiences while adhering to Hilton brand standards.
Essential Duties and Responsibilities
- Sort, wash, dry, fold, and organize hotel linens, towels, bedding, uniforms, and other laundry items.
- Operate commercial washers, dryers, ironers, and folding equipment safely and efficiently.
- Inspect linens and uniforms for stains, damage, or excessive wear and remove unsuitable items from circulation.
- Apply appropriate stain treatment methods and laundering procedures.
- Maintain inventory levels of clean linens and communicate shortages to management.
- Deliver clean linens and supplies to designated storage areas and housekeeping closets.
- Keep laundry areas clean, organized, and free of safety hazards.
- Monitor and report equipment malfunctions, maintenance issues, and supply needs.
- Follow proper chemical handling procedures and safety guidelines.
- Maintain compliance with OSHA regulations, hotel policies, and Hilton brand standards.
- Assist Housekeeping staff with linen distribution and related duties as assigned.
- Support the housekeeping team during peak occupancy periods when needed.
- Promote a positive and professional work environment.
Qualifications
- High school diploma or equivalent preferred.
- Previous laundry, housekeeping, hotel, or commercial cleaning experience preferred but not required.
- Ability to follow written and verbal instructions.
- Strong attention to detail and organizational skills.
- Ability to work independently and efficiently in a fast-paced environment.
- Dependable attendance and punctuality.
- Basic knowledge of commercial laundry equipment preferred.
Physical Requirements
- Ability to stand, walk, bend, stoop, and reach throughout the shift.
- Ability to push and pull loaded laundry carts.
- Ability to lift and carry up to 50 pounds regularly.
- Ability to work in a warm environment with exposure to laundry chemicals and equipment noise.
- Ability to perform repetitive motions such as folding, sorting, and loading laundry.
Work Schedule
- Flexible availability required, including weekends and holidays.
- Ability to work morning, evening, and occasional overtime shifts based on hotel occupancy and business needs.
Competencies
- Attention to Detail
- Reliability and Dependability
- Teamwork
- Time Management
- Safety Awareness
- Productivity and Efficiency
- Professionalism
Benefits
Eligible employees may receive:
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Paid Holidays
- Hilton Team Member Travel Program
- Employee Assistance Program
- Training and Career Development Opportunities
Equal Employment Opportunity
Hilton Garden Inn Mount Laurel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
