PURPOSE STATEMENT:
The Inside Sales Manager is responsible for driving revenue growth by acquiring and managing HCP resellers and those who utilize Fullscript. This role requires a focus on growing the Vital Nutrients brand and expanding sales through effective account management, cross-selling, and building new customer relationships. The Vital Nutrients Inside Sales Manager will work closely with cross-functional teams to ensure customer satisfaction, identify growth opportunities, and achieve sales targets.
WHAT YOU’LL DO (MAJOR RESPONSIBILITIES):
- Account Management: Acquire and manage resellers and drive revenue growth from them by ensuring strong relationships and effective sales strategies.
- Sales Growth: Drive sales through new customer acquisition, working to identify and secure new business opportunities within the HCP space.
- Cross-Selling: Find and leverage cross-selling opportunities and increase sales through multiple channel including with pracitioners on the Fullscript platform
- Revenue Target Achievement: Work toward hitting set goals, which will be tied to tiered commission levels that reward revenue growth.
- Track Performance: Monitor sales activity and ensure that revenue goals are met through regular reporting and performance reviews.
- Collaboration with Marketing: Partner with marketing teams and management to align efforts and ensure effective promotional activities to drive sales growth.
- Data Management: Use CRM tools (HubSpot) to track sales activities, customer interactions, and pipeline progress.
- AI-Powered Efficiency: Leverage AI tools to streamline sales workflows, including prospecting research, customer communication drafting, data analysis, and CRM enrichment, to maximize productivity and accelerate revenue growth.
- Customer Service: Provide excellent customer service to ensure high levels of satisfaction and retention.
WHAT YOU’LL NEED (KNOWLEDGE/SKILLS/EXPERIENCE):
- 5+ years sales experience in pharmaceuticals or nutraceuticals, selling to healthcare practitioners (MD’s, naturopaths, chiropractors, etc.)
- Must have experience with strategic planning and a proven track record of scaling the direct practitioner channel market.
- Proficiency and a strong desire to use AI tools to enhance sales productivity, generate insights, and support data-driven decision-making.
- High integrity, strong work ethic and ability to work hands-on.
- High energy, enthusiastic, focused, determined. Constant drive for results.
- Excellent written communication skills; articulate speaker and good listener at all levels inside and outside the organization.
