The Business Analyst will act as an internal consultant and subject matter expert, providing business process expertise and assisting in the research for future initiatives.
They will also act as a liaison between the business community, the Project Management Office, and developers to define and document business and system requirements. He/she will meet with identified stakeholders and conduct user interviews to further discover and document business requirements and project scope to include problem statement, current and proposed process descriptions/diagrams, applicable process changes and risk assessment.
Develop relationships and integrate activities to ensure successful implementation and support of projects
Proactively communicate and collaborate with external and internal partners to analyze information needs and functional requirements and create and maintain project documentation: scope documents, business requirement documents, use cases, and interface designs/flows
Identify conflicting business practices and integration issues, and suggesting alternative solutions
Evaluate application software packages
Gather the functional specifications necessary to meet the business support needs
Ensure business unit management, resources, external partners, and users are effectively engaged in the development and execution of the solution
Recommend changes and/or software enhancements to improve business efficiency
5+ years in e-Commerce/IT Business Analyst or similar role
Job details are sourced from the employer's original posting.
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