Duties and responsibilities of the CMA include, but are not limited to, the following:
- Implements, applies, and follows approved protocols and standing orders.
- Follows and applies all approved workflows.
- Provide age-appropriate nursing care.
- Document accurately in the patient’s electronic medical record all services rendered consistent with Boice-Willis Clinic’s policies and procedures.
- Prep patient for any exams that will take place during appointment.
- Assist with referral facilitation including for specialty care, imaging, or laboratory studies.
- Fulfill all medication reconciliation, education, prior authorizations, and refills as needed.
- Reply 24 – 48 business hours to all patient calls or web encounters to include communications regarding results, new medication instructions, etc.
- Administers and documents the administration of medications, vaccines, and therapeutic injections - documentation in multiple systems may be required.
- Maintains supply, medication, and sample inventories per Boice-Willis Clinic policies.
- Comply with all limits and requirements of position within the AAMA regulations.
- Comply with all HIPAA, OSHA, Compliance, and IT standards and policies.
- Supports Quality Initiatives (ACO, Meaningful Use, PCMH, and PQRS) by data collection and compliance of respected programs.
- Job specific tasks for each area within the Clinic will vary according to specialty of provider.
- Travel between offices may be needed if warranted.
- Other duties as assigned by administration and/or providers.
