We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Jackson, TN. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.
- Greet customers warmly and assist them with their inquiries and purchases
- Operate the Point of Sale (POS) system to process transactions accurately and efficiently
- Maintain a clean and organized sales counter area
- Demonstrate in-depth product knowledge to help customers make informed decisions
- Handle cash, credit cards, and other payment methods with precision
- Resolve customer concerns and complaints in a professional and empathetic manner
- Restock merchandise and assist with inventory management
- Collaborate with team members to maintain a positive shopping environment
- Adhere to company policies and procedures to ensure smooth operations
- Assist in warehouse operations for shipping and receiving when needed
- Maintain regular attendance and punctuality
Required Qualifications:
- High School Diploma or equivalent
- 2+ years of retail or customer service experience
Preferred Qualifications:
- HVAC knowledge preferred
- Excellent communication skills with the ability to engage customers effectively
- Strong math skills for accurate transaction processing
- Proficiency in operating Point of Sale (POS) systems
- In-depth product knowledge or the ability to quickly learn about our product line
- Demonstrated customer service skills with a friendly and supportive attitude
- Ability to work in a fast-paced environment and multitask efficiently
- Physical ability to stand for extended periods and lift up to 25 pounds
- Basic computer skills and attention to detail
- Team player with a collaborative mindset
- Problem-solving skills to address customer concerns effectively
- Inventory management skills
- Willingness to become forklift certified (training provided)
- Regular attendance and punctuality are vital for success in this role
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!
