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    Boston INC.

    Appliance Installer

    Madison, United StatesOn-SiteFull-time2+ yrs experiencePosted 1w ago
    All Boston INC. jobs

    Job description

    Setting the Standard in Luxury Appliance Installation.

    Who we are:
    Boston Inc dba Furniture & Appliance Mart/Ashley is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.

    About The Role:

    We are seeking an experienced Appliance Installation Technician to install high-end residential appliances with precision and professionalism. In this role, you will perform site surveys, complete custom built-in installations, connect utilities safely, troubleshoot issues, and provide customers with clear guidance on appliance use and care.

    What you will be doing each day:

    • Install high-end built-in and freestanding appliances (refrigeration, wine/beverage units, panel-ready models, ovens, microwaves, vent hoods, ranges/cooktops, dishwashers).

    • Perform site surveys to confirm installation readiness.

    • Complete custom and built-in installs with precise, seamless fit.

    • Coordinate with customers, contractors, and project managers to address site-specific issues.

    • Install appliances to manufacturer specs and building codes, connecting all required utilities safely.

    • Test appliances thoroughly and troubleshoot any issues.

    • Provide professional customer support on operation, care, and maintenance.

    • Follow all safety protocols and ensure compliance with quality and regulatory standards.

    • Document installations with required photos and upload them to service software.

    • Report any issues or unusual conditions to the Customer Experience team promptly.

    We are looking for individuals with:

    • Strong knowledge of appliance installation, especially high-end and luxury brands (Sub-Zero, Wolf, Thermador, JennAir, etc.).
    • At least 2+ years of experience installing residential appliances, including custom and panel-ready units.
    • Proven ability to diagnose and resolve installation challenges with minimal customer disruption.
    • High accuracy in leveling, aligning, and securely connecting appliances.
    • Manufacturer certifications required.
    • Skilled in using installation tools, performing site surveys, and working in tight spaces; able to lift heavy appliances.
    • Excellent communication skills and a professional, customer-focused demeanor.
    • Experience troubleshooting independently and documenting work in service/delivery management software.

    What we offer:

    • Personal and Professional Development opportunities
    • Employee Stock Ownership Plan (ESOP)
    • Paid-Time Off
    • Birthday off with pay
    • Paid Parental Leave
    • Educational Reimbursement
    • Generous product discount
    • 401K retirement plan with company match
    • Health, Life, Dental, and Vision Insurance
    • Long, short term disability insurance
    • Health and Wellness Program
    • Fun company activities - involvement in the community!

    To apply or learn more about our company, we encourage you to check out our Careers page at: www.joinbfd.com
    BostonFAM is an Equal Opportunity Employer

    Job details are sourced from the employer's original posting.

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    About the company

    Boston INC.

    A company based in Boston, INC.

    View all Boston INC. jobs
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