Bilingual skills are a plus! We value team members who can connect with and support patients from diverse backgrounds. No prior medical office experience? No problem—we provide comprehensive training to help you succeed.
WHAT WE OFFER:
- Starting wage of $16.00 per hour based on experience
- 6.5 paid holidays per year
- 2 Floating Holidays
- Approximately 10 days of PTO within first year
- Full slate of benefits to include health, dental, vision, and 401k
- Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:
- Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
- Calculate insurance co-pay based on insurance eligibility.
- Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
- Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
- Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
- Perform adjustments and repairs when necessary.
- Troubleshoot patient concerns with eyewear when necessary.
- Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
- Maintain displays of optical merchandise.
- Monitor patient flow throughout the office, properly communicating delays.
- Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).
EDUCATION AND/OR EXPERIENCE:
- High school graduate or equivalent.
- Sales/retail experience is preferred.
- Previous optician experience is a plus.
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
- Physical Activity: Talking, Hearing.
- Physical requirements: Sedentary work. Involves sitting most of the time.
- The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
