We are dedicated to providing an exceptional patient experience by leveraging the latest technology in eye health with compassionate patient care. The Scribe plays an important role on our clinical team by supporting the physician in the clinic setting. No experience? That's ok! We have a team of trainers dedicated to supporting you as you learn the position. If you desire a career that allows you to embrace your passion for helping others while encouraging you to grow and develop your skills in patient care, we would love to talk with you!
POSITION SUMMARY: The Scribe assists the doctor by transcribing appropriate data into the patient medical record during the patient exam in order to optimize the doctor’s time with patients. This position will also assist the technician by performing various administrative and clinical functions, including obtaining patient histories, performing preliminary and ancillary testing, scheduling patients, and preparing the exam room.
WHAT WE OFFER:
- Starting hourly wage $18.00+ based on previous experience and/or certifications
- 6.5 paid holidays per year + Floating holidays
- Approximately 8 days of PTO within first year
- Full slate of benefits to include health, dental, vision, and 401k
- Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:
- During the exam, accurately enter information into EHR as dictated by the doctor.
- Assist optometrist and ophthalmologist with patient procedures.
- Escort the patient to Optical and introduce to the Optician, reiterating the doctor’s recommendations.
- Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays.
- Prepare exam room by cleaning instruments and maintaining inventory of medications and supplies.
- Provide a safe, clean, organized and inviting environment for both patients and staff.
- Perform other duties and assume various responsibilities as determined by leadership.
SUPPLEMENTARY RESPONSIBILITIES:
Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks:
- Prepare patients for eye examinations and vision therapy; confidentially instruct patients about medications, tests, and procedures.
- Perform various vision and diagnostic tests.
- Collect patient medical history and enter data into EHR.
- Assist with answering the telephone, scheduling appointments, and effectively maintaining appointment books for doctors, as well as assist in completing recalls.
- Occasional travel to support other offices may be requested.
EDUCATION AND/OR EXPERIENCE:
- High school graduate or equivalent.
- Previous experience in optometry is preferred.
COMPETENCIES:
- Proficient in EHR, including exceptional keyboarding skills
- Excellent interpersonal, written, and verbal communication skills
- Detail oriented with strong organizational skills
- Quality of work reflects efficiency and accuracy
- Ability to obtain knowledge and skills on the job or through educational courses
- A strong commitment to helping people
- Polite, professional, and courteous
- Ability to lead, motivate and promote a team environment
- Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
- Physical Activity: Standing for sustained periods of time, Stooping, Grasping, Lifting, Talking, Hearing.
- Physical requirements: Light work. Must be able to lift up to 15 lbs on a regular basis from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead.
- The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
