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    BR

    Brown University

    Education

    Manager Gift Operations

    BHCS 15 LaSalle Square, United StatesFull-time$100k – $165kPosted 21h ago
    All Brown University jobs

    Job description

    SUMMARY:

    Leads Brown Health's enterprise gift administration program, ensuring gifts are processed accurately, efficiently, and in compliance with donor intent, accounting standards, and regulatory requirements. Establishes service standards and quality controls supporting timely gift entry, reconciliation, and financial reporting.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    Brown University Health is actively committed to a diverse workforce that represents the patients and community that we serve.

    Brown University Health employees are expected to embrace Brown University Health’s mission of "Delivering health with care" and successfully role model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

    In addition to our values, all employees are expected to demonstrate the core Brown University Health Competencies which tell us how we work together and how we get things done. The core Brown University Health Competencies include:

    • Instill Trust and Value Differences
    • Patient and Community Focus and Collaborate

    In addition, our leaders will demonstrate an aptitude for:

    • Ensure Accountability and Build Effective Teams
    • Drive Vision and Purpose and Optimize Work Processes

    By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

    Performance Expectations

    • Achieve enterprise service standards for gift processing accuracy and turnaround.
    • Maintain compliance with gift acceptance policies, audit requirements, and financial controls.
    • Deliver timely reconciliation and reporting in partnership with Finance.

    Core Responsibilities

    • Lead enterprise gift administration operations, including gift intake and handling, CRM processing, adjustments, reconciliation, documentation, and financial controls.
    • Develop policies, procedures, quality assurance standards, and service level expectations in partnership with Data staff.
    • Serve as primary liaison with Finance regarding reconciliation, audits, fund administration, and gift compliance.
    • Produce and maintain Pledge Aging reports for review with fundraisers to assess risk and write off needs in accordance with financial policies.
    • Oversee funds, campaigns, and appeals creation needs in CRM for accurate and timely entry of gifts.
    • Monitor workload, staffing, service levels, and departmental performance metrics.
    • Identify opportunities to improve efficiency, automation, and operational quality.
    • Recruit, coach, and develop gift administration staff.
    • Other duties as assigned.

    EXPERIENCE:

    • 5+ years of advancement services, gift administration, finance, or accounting experience.
    • Strong understanding of gift processing, financial controls, and nonprofit compliance.

    SUPERVISORY RESPONSIBILITY:

    Yes

    Pay Range:

    $100,027.20-$165,048.00

    EEO Statement:

    Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

    Location:

    BHCS 15 LaSalle Square - 15 LaSalle Square Providence, Rhode Island 02903

    Work Type:

    Flexible

    Work Shift:

    Day

    Daily Hours:

    8 hours

    Driving Required:

    No

    Job details are sourced from the employer's original posting.

    Open job posting
    BR

    About the company

    Brown University

    Brown University is a private Ivy League research university.

    View all Brown University jobs
    Industry
    Education
    Founded
    1764
    Open roles
    162

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