Patient Coordinator VN/CV/CB

INTRODUCTION TO BRYN MAWR DERMATOLOGY*:We are a dermatology practice that offers general dermatology, Mohs micrographic surgery, and a large repertoire of cosmetic products and procedures. We pride ourselves in providing superior customer service, cutting edge esthetic offerings and unparalleled medical care.

POSITION OVERVIEW: Patient Coordinator will be responsible for a variety of duties including patient registration, self-pay collection, payment posting as well as exhibiting poise, tact and compassion when dealing with patients.

SPECIFIC RESPONSIBILITIES:

• Greeting incoming scheduled patients and adhering to intake procedures
• Triage phone calls and document all patient interactions in the EMR
• Be the 1st step in billing by collecting complete and accurate demographics and insurance information
• Obtain and record revenues
• Protect patients’ rights according to HIPAA guidelines
• A plethora of ever-expanding administrative tasks
• Hours can vary from week to week but always range between 35 & 40 hrs/week
• Monday – Fridays are typically the days you will be scheduled, but an occasional Saturday may be required

APPLICANT CHARACTERISTICS WE ARE LOOKING FOR:

• Focused on customer service
• Enjoys a fast-paced environment
• Positive and professional attitude
• Well-organized with attention to detail
• Experience scheduling/navigating EMRs (Nextech) is a plus