SUMMARY OF ESSENTIAL FUNCTIONS:
The purpose of this position is to add long term value by creating new sources of revenue, prospecting for new clients, customers, and markets for pump shop service contracts, and fiber and steel rod products, maintaining relations to transition new accounts to long term clients. The Business Development Representative will grow current fiscal year revenue by increasing business with existing customers and secure contracts with new customers.
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
- Responsible for identifying and leading expansion in new markets both geographically along with products and services, as well as continued expansion among existing clients.
- Create sales reports for business development such as aggregate and site/region specific forecasts, actual sales results, variance analysis and mitigation plan to eliminate negative variances.
- Conduct market and competitor analysis to identify new clients and opportunities to grow market share.
- Continually update industry, product, competitor, and market knowledge and provide information to Sales Manager.
- Working to stringent targets, the Business Development Representative will be required to adopt a professional and knowledgeable approach to each new business call.
- Generate interest and sales leads for ELS by leading presentations to potential clients and customers at industry trade shows and conferences.
- Manage assigned key accounts and resolve service issues with clients.
- Coordinate sales efforts with marketing plans, programs, and initiatives.
- Follow up on post sales activities to ensure customer satisfaction, and work with internal resources to address and resolve issues that resulted in unsatisfied customers.
- Identify frequent service failures to support continuous improvement efforts.
- Comply with and ensure department compliance with Company health, safety, and environmental policies.
- Comply with all applicable U.S. export control and security regulations.
- Other duties as required.
