JOB PURPOSE: Primarily to assist in management of the food and beverage outlets, which includes dining rooms, bars and kitchen functions, as well as special events on and off property. May also be scheduled at any other corporate property in a supervisory position. To ensure guest satisfaction and maintain high standards of customer service.
Assist qualified Pueblo of Pojoaque Tribal members in employment opportunities with the Pueblo of Pojoaque Businesses by hiring, coaching and supporting their career growth.
ESSENTIAL FUNCTIONS:
- Oversees restaurant and bar operations.
- Reviews and monitors the performance of all team members
- Coordinates daily projects with management.
- Ensures that team members are fully trained.
- Reviews operating and financial statements to maintain proper profit margins and control expenses.
- Ensures a safe environment for staff and customers.
- Ensures that all food handlers are properly trained in safety procedures and that food is inspected for proper temperatures.
- Meets or exceeds customer service standards in the areas of food quality, presentation, and service.
- Ensures that customer requests are handled promptly and effectively.
- Ensures that policies are enforced for utilizing food surplus and leftovers in order to control food waste.
- Ensures that policies are enforced for ordering, receiving, storing, and inventory of all food and non-food products.
- Enforces the Pueblo of Pojoaque liquor laws.
- Coordinates with Food and Beverage management on special events held on and off property
- Responsible for event set up and tear down of events (on or off property)
- Will assist in preliminary event planning.
- May use personal vehicle for travel between corporate entities as needed.
- Other duties as assigned
REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):
- Must be at least 21 years of age or older
- General knowledge of food preparation and presentation, and food handling safety practices.
- Ability to handle a variety of customer requests and personalities.
- Must be people oriented and knowledgeable of customer relations practices.
- Good knowledge of supervisory, management, and decision-making techniques.
- Good verbal and written communication skills
REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:
- High school Diploma or GED.
- 2 years restaurant supervisory/management experience preferred
- Must be licensed through the Pueblo of Pojoaque to serve alcohol
- Must possess a valid driver’s license
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
- Standing-30% /Walking-50% /Sitting-20%; primarily restaurant and bar setting.
- Lifting/carrying up to 25 lbs.
- Some exposure to heat and smoke from stoves and ovens.
- Exposure to cleaning chemicals
- May be required to work extended hours, weekends, and holidays.
DISCLAIMER STATEMENT: This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.
