• Serve as the liaison for new and existing trading partners during onboarding, transaction changes, connectivity changes, platform upgrades, and cutovers (10%)
• Provide advanced production support; troubleshoot complex mapping, data, AS2/SFTP/VAN, certificate, routing, and acknowledgment issues; perform root cause analysis and coordinate resolution (40%)
• Partner with Application Development, Infrastructure, QA, business teams, vendors, and trading partners to test mappings, releases, upgrades, migrations, and recovery procedures (20%)
• Drive improvements to monitoring, controls, documentation, partner support, incident management, and service efficiency (20%)
• Maintain current knowledge of EDI standards, Burlington business flows, integration platforms, and support practices (10%)
5+ years of experience in EDI, B2B integration, application support, production support, or a related field.
Advanced knowledge of ANSI X12, mapping and translation, partner profiles, acknowledgments, AS2/SFTP/VAN connectivity, certificates, SQL-based analysis, and production troubleshooting.
Ability to lead complex issue resolution, testing, partner coordination, and process improvement.
Certifications (Preferred): ITIL Foundation; relevant EDI, integration-platform, cloud, or database certification.
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You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Job details are sourced from the employer's original posting.
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