The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will:
- Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality.
- Implement operational and commercial plans to support venue performance.
- Support stock controls, cellar routines, product care and compliance standards.
- Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance.
- Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. Guest satisfaction/NPS Revenue and spend per head Labour cost vs budget Food safety audit scores Speed of service Team engagement and retention Stock/waste control Experience managing or supervising a restaurant or high-volume F&B venue Strong team leadership and people management skills Experience managing rotas, labour and budgets Strong understanding of food safety and compliance Excellent guest service skills Ability to work in a fast-paced environment Strong organisational and communication skills Desirable Experience in holiday parks, resorts or high-volume venues Personal licence holder Food safety qualification (Level 3 or above) First aid training Experience managing multi-outlet operations
