The role of a Facilities technician is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset.
Maintenance & Repairs examples
- Fixing dripping taps, unblocking sinks, repairing door handles patching hoels in walls.
- Replacing light fixtures, bulbs, and fuses
- Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works
- Fixing toilets, toilet cisterns and clearing drains
- Painting and decorating minor areas, preparation and making good
- Groundskeeping including basic gardening, cleaning gutters and changeable weather preparation
Safety & Compliance
- Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to
- Risk assessments are reviewed and adhered to
- Regular safety inspections are carried out
- Support incident response when required.
Operational Support
- Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required.
- Ensure tools, materials and parts are available and stock levels maintained.
- Ensure all items used adhere to Brand standards
- Work collaboratively with the wider maintenance and facilities team.
- Ensure minimal disruption to guests and operations when completing works.
Guest & Team Experience
- Work in a professional and guest-focused manner when operating in public areas.
- Provide advice and support to resort departments.
- Maintain high standards of housekeeping in all work areas.
- Strong fault-finding and problem-solving skills.
- Ability to work independently and prioritise workload.
- Good communication and teamwork skills.
- Flexible approach to working hours and operational demands.
