Store Team Member (Full Time)
Department: Store Operations
Reports To: General Manager
Location: Portland, OR
Job Summary
The Store Team Member is a flexible, hands-on role that supports daily store operations across receiving, inventory, product processing, order fulfillment, and customer service functions. Team members are placed based on store needs and may work across multiple areas. This role is ideal for candidates who thrive in a fast-paced, team-oriented environment and take pride in doing the job right.
Responsibilities
Receiving and Unloading:
- Unload trucks and containers by hand or using pallet jacks and other equipment.
- Sort, stage, and organize incoming merchandise for processing.
Inventory Management:
- Conduct physical inventory location scans and system updates using a smartphone and scanner to ensure accuracy.
- Organize warehouse shelves and condense items to create space for incoming product.
- Stock finished products in appropriate warehouse locations.
- Digitally close out processed pallets from the BuyWander system once fully processed.
Product Processing and Grading:
- Open boxes and match items to their corresponding entries in the BuyWander application.
- Inspect and document the condition of each item with accurate descriptions and photographs.
- Reseal boxes securely and attach company SKU labels after processing.
- Stock production and grading lines with necessary inventory to ensure continuous workflow.
Order Fulfillment:
- Pick, pack, and prepare orders for shipment accurately and on time.
- Verify order contents and ensure proper packaging before handoff.
- Maintain a clean and organized fulfillment workspace.
Customer Service:
- Assist customers in person with questions, purchases, and returns.
- Operate point-of-sale systems and process transactions accurately.
- Maintain a welcoming, clean, and organized store environment.
Warehouse Maintenance:
- Maintain a clean and organized workspace in accordance with company safety standards.
- Continuously remove debris, trash, cardboard, and recycling as they accumulate at workstations.
- Follow all established safety procedures, especially when using safety knives and handling heavy materials.
- Communicate discrepancies, issues, or concerns to a supervisor promptly.
