JOB PURPOSE / SUMMARY
The Certified Kia/Hyundai Technician is responsible for performing repairs and maintenance on vehicles, diagnosing issues, ensuring safety and quality standards, and effectively communicating with team members and customers.
DUTIES AND RESPONSIBILITIES
- Perform automotive repairs and maintenance tasks according to dealership and manufacturer guidelines.
- Diagnose vehicle issues using diagnostic tools and equipment and recommend appropriate repairs and solutions.
- Follow safety protocols and dealership standards to ensure a safe working environment and quality repairs.
- Communicate effectively with team members and service advisors to coordinate workflow and prioritize tasks.
- Keep accurate records of repairs, including parts used, labor hours, and diagnostic findings.
- Stay updated on automotive technology, repair techniques, and manufacturer updates through training and professional development.
- Assist in maintaining cleanliness and organization in the service bay and work areas.
- Provide exceptional customer service by addressing customer concerns and inquiries professionally and promptly.
- Send Tech line cases and track the status of them regularly.
Benefits at Peak:
- Medical, Dental, & Vision Coverage
- Life Insurance
- Paid Vacation and Sick Days
- 401(k) matching
- Employee Discount
