Field Service Engineer
Are you someone who enjoys traveling, exploring, and connecting with new people? Then the Field Service Engineer position at Bystronic is perfect for you! As a Field Service Engineer you will be responsible for installing, troubleshooting and repairing Bystronic Laser Cutting and Automation systems, and Press Brake Machines. This position requires 100% overnight travel, Monday-Friday.
Your Responsibilities:
- Install, repair, commission and troubleshoot machine tools.
- Deliver top-notch technical support to customers to guarantee the peak performance of sheet metal machinery.
- Enter service reports.
- Diagnose mechanical, and electrical problems, performing mechanical and electrical repairs, install new machines.
- Provide training guidance on machine operation, maintenance, and safety at customer locations to achieve optimal productivity.
Your Expected Qualifications:
- High school diploma required. Additional education such as an associates or technical school degree in engineering or related is preferred.
- Hands on experience in field service of large machinery, or machine tool installation, repair and preventative service.
- Customer Service Focus.
- The ability to travel 100%, primarily within the United States. Occasional international travel may be required.
We would also love if you had:
- Electrical and mechanical machine troubleshooting experience.
- Ability to work overtime and including weekends as needed.
- A valid driver’s license and the ability to rent a car.
- A Passport
- Ability to lift up to 70 lbs.
- Able to bend, push, pull and stand for long periods of time.
- Excellent oral and written communication skills.
We are also looking for some special skills:
- Computer proficiency, including but not limited to Microsoft Office
- Familiarity with Apple products (iPhone, iPad)
- Positive, professional attitude and customer service background.
- Possess a basic tool kit, special tools will be supplied.
- Understanding of I/O modules, servo amplifiers, and electrical components in control cabinets.
- Understands the relationship between axis motors and feedback systems for each axis.
- Experience with electrical, hydraulics, EtherCAT, Ethernet, pneumatics, electronics and blueprint/schematics
