Head of Doctor’s Relationship & Activity Management

<div><strong>Job Description </strong></div><div>The Head of Doctor's Relationship and Activity Management is responsible for ensuring strategic oversight of specialty-wise revenue, optimize hospital facility usage, enhance OPD performance, and build a structured doctor engagement program to foster satisfaction, loyalty, and collaboration.</div><div><br></div><div><strong>Key

Responsibilities:

</strong></div><ul style="margin-top:0cm;" type="disc"><li>Monitor and drive revenue growth across all specialties</li><li>Analyze and improve conversion from OPD to IP and other services</li><li>Oversee utilization of OT, ICU, daycare, radiology, and OPD infrastructure</li><li>Lead the Doctor Happiness Program and structured feedback system</li><li>Manage empanelment, performance, and recruitment of consultants</li><li>Optimize OPD operations: footfall, waiting time, consultation efficiency</li><li>Ensure doctor engagement and resolution of concerns in a timely manner</li></ul><div><strong> </strong></div><div><strong>Required

Qualifications:

</strong></div><ul style="margin-top:0cm;" type="disc"><li>Master’s or Degree in Management, Business Administration, or related field</li><li>Minimum 5 years’ experience in hospital operations or medical affairs or business relationships</li><li>Proven track record of doctor relations and business growth</li></ul><p style="margin-left:36.0pt;"><br></p><div><strong>Skills and Competencies:</strong></div><ul style="margin-top:0cm;" type="disc"><li>Strong analytical and financial acumen</li><li>Project management and performance improvement</li><li>Excellent communication and stakeholder management skills</li><li>Knowledge of healthcare systems, hospital operations, and metrics</li></ul><p style="margin-left:18.0pt;"><br></p><div><strong>Soft

Skills:

</strong></div><ul style="margin-top:0cm;" type="disc"><li>Collaborative leadership and emotional intelligence</li><li>Adaptability and responsiveness in dynamic clinical environments</li><li>High accountability and attention to detail</li><li>Conflict resolution and problem-solving orientation</li></ul><div><strong> </strong></div><div><strong>Expected Outcomes:</strong></div><ul style="margin-top:0cm;" type="disc"><li>Improved facility utilization across all specialties</li><li>Higher doctor satisfaction and retention</li><li>Optimized OPD operations with improved conversion rates</li><li>Revenue growth driven by structured business interventions and clinical alignment</li></ul><div><strong>Minimum Qualifications </strong></div><ul><li>Master's or Degree in Healthcare/Business</li><li>5+ Years of Experience</li><li>Hospital Operations Expertise </li><li>Managed Doctor Relations </li><li>Led Revenue Improvement Projects </li><li>Worked with Multidisciplinary Teams</li></ul><div><br></div>