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    C Spire

    Telecommunications

    Account Service Representative

    Brandon, MS, United StatesOn-SiteFull-time$50k / yearPosted 3mo ago
    All C Spire jobs

    Job description

    Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

    Summary:

    “Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.
    As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.

    Responsibilities:

    What You Will Do

    • Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation.

    • Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.

    • Deliver exceptional customer service with integrity and enthusiasm in every interaction.

    • Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.

    • Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support.

    • Represent the C Spire brand with professionalism, passion, and drive.

    Qualifications:

    What You Will Bring

    You’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.

    In addition to that, we require:

    • One year of customer service or sales experience or a bachelor’s degree or equivalent.

    • Excellent communication skills.

    • A passion for technology and a commitment to staying current on new devices and plans.

    • Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.

    • We will give special consideration to candidates who have:

    • Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.

    • A proven track record of hitting goals and advancing professionally.

    What You Will Gain

    A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

    • Competitive Compensation Package

    • Blue Cross Blue Shield Health Insurance

    • Tuition Assistance Programs

    • Complimentary Wireless Service & Device*

    • 401k Match

    • Teladoc Telemedicine

    • WellBeacon Wellness Program

    • Paid Talent Referral Opportunities

    • Tailored learning paths for every position

    Physical Requirements and Working Conditions

    Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.

    *Complimentary wireless service and device available to team members in our wireless footprint. 

    If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    C Spire

    C Spire is a telecommunications and technology company focused on improving lives through technology. They aim to deliver connectivity and technology solutions that advance communities and customers' lives.

    View all C Spire jobs
    Industry
    Telecommunications
    Open roles
    21

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