Retail HR Manager

Summary:

The Human Resources Manager is a key leadership role in the retail store and responsible for recruitment, onboarding, employee relations, performance management, employee engagement, recognition and administration of company HR programs.  Works closely with managers, employees, and business partners to carry out policies and procedures and to support enhancements to the employee experience.

Responsibilities:

• Ensures Human Resources programs and processes are delivered in a manner consistent with Cabela’s & Bass Pro Shops Mission, Values and HR best practices.
• Provides day-to-day HR operational services, including recruitment, training and employee relations.
• General administration and reporting to support the achievement of business objectives.
• Partners with managers to develop recruitment plans for each department.
• Ensures accuracy and effectiveness of time & labour, HRIS and payroll documentation.
• Develops sound relationships with managers to understand business needs and deliver effective and efficient HR services.
• Support decision making by preparing business cases and managing case files related to compensation, discipline, disability and workers’ compensation at the retail store.
• Leads or supports investigations around employee misconduct.
• Provides advice and support to managers on the performance management process.
• Works with the Canada HR leadership team to provide consistent HR programming throughout Cabela’s and Bass Pro Shops in Canada.

Qualifications:

• Post-secondary education in business or related discipline. CPHR designation preferred.
• 3 to 5 years of experience in Human Resources in an employee-facing generalist capacity.  Experience working in a retail environment is an asset.
• Knowledge and experience applying provincial employment legislation.
• Excellent interpersonal skills with the ability to work in a team environment.
• Excellent coaching skills.
• Strong computer skills and ability to learn new systems and programs.
• Knowledge and/or experience in outdoor activities and associated products preferred.
• Proven ability to work in a dynamic, continuous improvement environment.
• Flexible availability including the ability to work during all retail hours of operation if needed. Some weekend and evening work will be required.

Bass Pro Shops