The Billing & Collections Administrative Assistant reports to the Billing & Collections Supervisor and is responsible for the following:
- Provide an end of month summary of all completed job tickets received, jobs invoiced and to be invoiced.
- Assist with the organising and maintaining of all service files for the department, keeping a record of all warranty dates for each customer.
- Enter all relevant information based on work carried out and route all documents to Billing & Collections Supervisor
- Assist with the review of job sheets and outstanding work orders to ensure that all job tickets are processed within two (2) weeks of submission in accordance with Company standards and procedures.
- Assist with the processing of job tickets by entering all relevant information based on work carried out and route invoice with supporting documentations and in accordance with company standards to Billing & Collections Supervisor.
- Data entry of subsistence requests and submit to Billing & Collections Supervisor.
- Data entry of all approved pay bills into the ERP for service and submits to the Billing & Collections Supervisor for sign-off .
- Ensure that all incoming completed job tickets from the Technicians are logged, stamped and all paperwork is attached.
- Assist with Collections process
KNOWLEDGE, SKILLS & ABILITIES
- High School Diploma (minimum)
- Organisational Skills
- Analytical Skills
- Microsoft Office Suite
- Data entry experience
- ERP Software
