Cactus International (UAE) - Field Specialist - I

This is a Cactus International position and is located in United Arab Emirates (UAE). 

 Must be a UAE National. 

JOB SUMMARY: All resources and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

ESSENTIAL FUNCTIONS, ROLES, AND RESPONSIBILITIES: Essential duties and responsibilities include the following.

• Cactus Wellhead Only Account Management · Oversee Service Technicians for the Account
• Indirect upselling on Accounts
• Customer Service
• Contributes to the development of an operational year plan for own department activities of the team.
• Discusses consequences of changes in products and processes for the own team in the organization.
• Works together with people from the business unit.
• Contacts are under guidance and/or geared towards collecting or giving technical information.
• Simple project processes
• There are detailed guidelines for production and/or simple human interfaces requiring technical knowledge.
• A framework of conditions is set.
• Targeted clients
• Contracts are predefined and a framework of conditions is set and followed.

Education, Training, Experience:

• Diploma in Technical, Engineering or related field
• Bachelor’s degree in mechanical engineering
• 0-1years of experience in oilfield services or technical role

Certifications, Licenses, Registrations: N/A

Job Knowledge, Skills, Abilities:

• Skilled at discussing technical problems and solutions with customers
• Skilled and confident to perform Troubleshooting and repair work
• Work Proficiency in written and spoken English
• Knowledge of Drilling and Production processes related to Cactus Wellhead tools.
• Familiar with Offshore installation processes
• Knowledge of Drilling Operations
• Able to follow Procedures e.g. Operating service Procedures (OSP) and Project Related Procedures (PRP).
• PC/Digital Device Literate
• Ability to use work/excel and web-based programs

Supervisory Responsibilities: N/A

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Cactus Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, genetic information, or any other characteristic protected by law.

Safety is our top priority. All employees must comply with our comprehensive safety programs, participate in required safety training, and demonstrate commitment to our safety-first culture. This position may require working in potentially hazardous environments if you are traveling to a branch or plant location.  Ensure that you follow all safety guidelines that are required when working in the field, branch or manufacturing facility.

This position generally operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to:

• Sit for extended periods at a desk and work on a computer
• Use hands to finger, handle, or feel objects, tools, or controls
• Reach with hands and arms
• Talk and hear
• Occasionally lift and/or move up to 25 pounds
• Walk or stand periodically throughout the day
• Maintain sustained concentration on computer screens
• Work under deadlines with frequent interruption
• The noise level in the work environment is usually moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.