Part-Time Lead - Centerpointe #738640322

Cal Poly Pomona Enterprises Employment Services

ANNOUNCEMENT OF POSITION VACANCY

SUMMARY: Under the general supervision of Centerpointe Dining Commons Management, the Part-Time Lead is responsible for assisting with the daily operation of Centerpointe Dining Commons, including providing leadership and direction to staff, delegating work assignments, monitoring service areas, and ensuring customer service, food safety, sanitation, and operational standards are maintained. The Part-Time Lead will serve as a shift leader and support management with the overall flow and organization of the operation.

SOME OF THE THINGS THAT YOU WILL GET TO DO (this is just a small sampling of work variety):

• Assist with schedules and assign daily work responsibilities to staff.
• Lead and oversee employees during assigned shifts and ensure tasks are completed.
• Train and coach staff on job duties, customer service, food safety, sanitation, and department procedures.
• Monitor service periods and adjust staff assignments based on operational needs.
• Conduct routine walk-throughs of the dining room, service stations, beverage areas, dish room, and other assigned areas.
• Ensure service areas are properly set up, stocked, maintained, and broken down.
• Monitor cleanliness and organization throughout the facility.
• Ensure proper food storage, labeling, handling, and sanitation procedures are followed.
• Monitor product and supply levels and communicate shortages or operational concerns.
• Assist with inventory organization and maintaining appropriate PAR levels.
• Assist with CaterTrax orders and required event documentation.
• Review and maintain daily checklists, cleaning schedules, training documents, and SOPs.
• Assist with training and onboarding new employees.
• Provide excellent customer service and assist with resolving guest concerns.
• Serve as a point of contact for employees during assigned shifts.
• Communicate staffing, equipment, safety, sanitation, or operational concerns to management.
• Assist management with special projects and operational needs.
• Maintain a professional, positive, and team-oriented work environment.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• 6 or more months of job-related experience; previous food service experience required.
• Must have a current Food Handler certification or be able to obtain required certification.
• Must demonstrate leadership and the ability to provide direction to employees. Must possess strong communication and customer service skills.
• Must be able to work independently with limited supervision.
• Must be organized and able to prioritize multiple responsibilities.
• Must be dependable and demonstrate consistent attendance and punctuality.
• Must be available to work a flexible schedule, including evenings and weekends.
• Previous lead or leadership experience preferred.

BACKGROUND CHECK POLICY:  

Cal Poly Pomona Enterprises is committed to protecting the health, well-being, and safety of its campus community and assets. In furtherance of these goals, Cal Poly Pomona Enterprises will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).

The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. 

In determining the suitability of the candidate for the position, Cal Poly Pomona Enterprises will give an individualized assessment to any information regarding the criminal conviction history that the applicant submits for consideration such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.

ABOUT US: As the largest employer of students on the Cal Poly Pomona campus, the Enterprises offers valuable work experience and hands-on training to approximately 1,500 Cal Poly Pomona students each year. The Enterprises offers positions in various fields; whether it is in the area of technology, science, retail, culinary arts, hospitality1500 management, leadership or research grants, these student employees participate in Cal Poly Pomona's learn-by-doing philosophy and acquire practical skills in their designated field of study.

The Enterprises also contributes operating support to nearly 1,100 Enterprises and scholarship programs every year, including Bronco Athletics and the Norman J. Priest Scholarship. In addition, the Enterprises administers grants and contracts, contributes to campus security, and supports several university publications. The Enterprises contributes over $1 million annually to Cal Poly Pomona.

CSU along with Cal Poly Pomona Enterprises strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at COVID-19 Vaccination Interim Policy and any questions may be sent to [email protected].

Cal Poly Pomona Enterprises, Inc. is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, Cal Poly Pomona Enterprises, Inc. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.