Role
The IT PMO Leader is responsible for leading and managing the Project Management Office (PMO) within the IT department. This role is pivotal in driving the strategic alignment of IT projects with business goals, ensuring projects are delivered on time, within scope, and on budget. You will oversee the standardization of project management processes, governance, and best practices, while also managing a team of project managers, analysts, and coordinators.
This role requires a blend of strategic thinking, leadership, and hands-on project management experience, coupled with the ability to engage with both technical and non-technical stakeholders at all levels of the organization.
Disclosure: This is a maternity cover up to April 2027.
Responsibilities
- PMO Leadership & Strategy
- Develop and implement the IT PMO strategy aligned with the organization’s goals and objectives.
- Provide leadership and guidance to the PMO team, including portfolio managers and project coordinators, ensuring high-performance standards and professional growth.
- Promote a culture of accountability, collaboration, and continuous improvement within the PMO and across project teams.
- Project Governance & Oversight
- Establish and enforce consistent project management methodologies, tools, and best practices across the organization.
- Oversee the entire project lifecycle from initiation to closure, ensuring adherence to project governance and defined processes.
- Implement and maintain project management frameworks, including Agile, Waterfall, or hybrid methodologies, as appropriate for various projects.
- Monitor and report on the performance of the IT portfolio, ensuring that all projects are progressing according to plan, and issues are identified and addressed promptly.
- Review project status reports, KPIs, and other relevant data to provide insights into project health, risks, and opportunities.
- Portfolio Management
- Lead the portfolio management process, ensuring that all IT projects align with strategic business objectives and available resources.
- Collaborate with senior leadership to prioritize and balance project initiatives, ensuring the efficient use of resources across the IT portfolio.
- Stakeholder Management & Communication
- Serve as the primary point of contact for IT project-related communication with senior leadership, stakeholders, and external vendors.
- Create and present regular reports to executives on project portfolio status, risks, and mitigation plans.
- Foster strong relationships with business units to ensure project alignment with business needs and priorities.
- Risk & Issue Management
- Proactively identify and manage project risks and issues, implementing corrective actions when necessary.
- Establish risk management frameworks and ensure that all project managers are trained to handle risks effectively.
- Ensure risk mitigation strategies are developed, communicated, and executed to minimize project disruptions.
- Resource Management & Budgeting:
- Develop and maintain a resource management process to ensure the optimal allocation of project resources.
- Oversee the budgeting, forecasting, and financial tracking of all IT projects, ensuring adherence to financial controls and cost management procedures.
- Provide guidance to resource managers and project managers in resource planning, staffing, and workload balancing.
- Continuous Improvement
- Evaluate the performance of the PMO and suggest improvements to increase effectiveness and efficiency.
- Identify opportunities for process improvements and the introduction of new project management tools or technologies.
- Conduct post-project evaluations and lessons learned sessions to improve future project outcomes.
Requirements
Education
- Bachelor’s degree in Information Technology, Business Administration, or a related field. PMP, PgMP, or similar project management certifications preferred.
Experience
- 8+ years of experience in IT project management, with at least 3-5 years in a leadership role within a PMO.
- Extensive experience with project management methodologies (Agile, Scrum, Waterfall, Hybrid).
- Proven track record in managing complex IT projects, from inception to delivery, across multiple functional teams.
- Experience with portfolio and resource management, financial budgeting, and risk management.
- Strong understanding of IT infrastructure, software development, and digital transformation initiatives.
Skills & Competencies
- Excellent leadership, mentoring, and team-building skills.
- Strong communication skills with the ability to influence and interact with stakeholders at all levels, including executives and cross-functional teams.
- In-depth knowledge of project management tools (e.g., Microsoft Project, Jira, Trello, or similar).
- Analytical mindset with excellent problem-solving and decision-making abilities.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Strong organizational and time management skills.
Key Personal Attributes
- Strategic thinker with the ability to see the big picture while managing day-to-day project tasks.
- Results-oriented with a strong focus on delivering value to the business.
- Adaptable and resilient, able to navigate changing priorities and business needs.
- Strong interpersonal skills and the ability to build relationships across all levels of the organization.
- High level of integrity and professionalism in handling confidential or sensitive information.
As a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.
In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.
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