Inside Sales & Operations Representative

Location: Waltham, MA (Hybrid)

Salary: $60,000 – $80,000 / year

Application Requirement: Resume and Cover Letter in PDF format required for consideration.

About Cambridge Computer

Cambridge Computer is a Woman-Owned Small Business (~70 team members) delivering high-performance IT infrastructure, AI, and cloud storage solutions. We partner with top technology visionaries and serve Fortune 100 companies, research institutions, and high-tech firms across North America.

Role Overview

We are seeking an action-oriented Inside Sales & Operations Representative to serve as the engine behind our Relationship Sales Managers. This is a hands-on, high-touch operational role responsible for driving daily sales workflows—from vendor price negotiations and quote creation to customer scheduling and order tracking. You will play a central role in keeping deals moving smoothly through the pipeline.

Key Responsibilities

• Sales Execution & Quoting: Partner directly with Relationship Sales Managers to research hardware/software offerings, build customer proposals, generate SOWs, and prepare quotes.

• Vendor & Customer Coordination: Act as the main operational liaison between sales teams, corporate staff, and major technology vendors (e.g., Cisco, NVIDIA, Dell, HPE, etc). Coordinate meetings, vendor requests, and technical demonstrations.

• Pipeline & Order Logistics: Manage order tracking, ensure prompt client communication, and keep CRM deal stages updated in real time.

• Solutions Learning: Develop a practical understanding of our tech stack—including storage, networking, AI, and life sciences infrastructure—to help recommend products and identify upsell opportunities.

Qualifications

• Bachelor’s degree required (Business Administration, Communications, Marketing, STEM or related fields preferred).

• Strong interest in working within the IT ecosystem and enterprise technology.

• Excellent written and verbal communication skills; comfortable reaching out to vendors and clients directly.

• Highly organized with strong attention to detail and ability to multi-task in a fast-paced environment.

• Practical proficiency with Excel/Google Sheets for managing quotes and tracking logs.

• Hybrid availability (Waltham office / remote).

Benefits with Cambridge

We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:

• Competitive salary

• Medical FSA

• Dependent Care FSA

• Dental insurance

• Vision insurance

• 401(k) savings plan with employer matching

• Paid holidays and PTO that increases with longevity at the company

Estimated Salary Range

$50k - $80k per year

Equal Opportunity Employer

Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state, and local laws.