1. Position Summary and Job Magnitude
The Store Clerk is responsible for maintaining customer satisfaction and store cleanliness at all times. They must be able process transactions with a high level of speed and accuracy. The Store Clerk will work out of the Convenience Store located within the residence and have a high level of interaction with students and guests.
2. Essential Functions and Basic Duties
- Demonstrate a high degree of customer service
- Be able to use Campus Living Centres computer software
- Be able to handle cash, and other forms of payments
- Ensure store cleanliness standards are met
- Assist with inventory counts and stock taking
- Be able to lift up to 20 lbs
- Produce assigned Convenience Store reports and tasks
- Communicate pertinent information between staff
- Know how to handle phone calls with patience and decorum
- Respect student and guest privacy
- Knowledge of emergency procedures
- Works in compliance with the provisions of internal policies regarding the safe storage and handling of food products
- Adheres to policies and procedures as required per the franchise agreement with M&M Food Market
- Any other duties as assigned
Health & Safety
- Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc).
- Online training modules and in-person training must be completed before starting regular duties.
- WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
3. Qualifications
Education: High School Diploma preferred
Skills/Abilities:
- Must possess superior verbal communication skills
- Must possess superior customer service skills
- Must possess superior positive attitude
- Must be able to handle multiple projects at once
Experience Required: Cash handling experience preferred.
