Are you looking to join a company that values a supportive culture, inclusion, growth, and the ability to work in and out of the office on a flexible basis? CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US and a certified Great Place to Work®, was founded on the simple idea that people and relationships come first, and this idea is at the core of everything we do. At CAMS, you will be immersed in a technologically advanced and team-oriented company.
CCAMS (Community Association Management Services) is currently in search of a full-time, on-site Assistant Community Manager at the BHI Hammocks HOA. This is a fractional ownership community consisting of 6 ½ acre property, Clubhouse, and amenities with 25 cottages as a vacation community. Prior Homeowners Association, Property Management, and/or Hospitality experience is preferred.
As the Assistant CM, you will build relationships with Homeowners, the Board of Directors, the Vendors providing services to the Community and supporting the Community Manager. Your responsibilities focus on hospitality and tactical operational services.
This position is on a barrier island accessible by ferry only. A ferry pass and parking pass will be provided by the Association. The Office hours are MTWF 9am-5pm; Th (turnover day) is 9am-6pm and the Community Manager will manage the staffing to those hours.
Hourly rate is negotiable based upon experience ($22.00 - $24.00) and benefits are included.
Responsibilities-Assist the Manager in the following ways:
HOSPITALITY/OWNER EXPERIENCE:
● Create and foster a welcoming atmosphere to homeowners and guests
● Respond and communicate to homeowner needs in a timely manner
● Responding to Owners with billing and account questions
● Communicating with Owners
● Provide Administrative support
OPERATIONAL/PROPERTY MANAGEMENT:
● Providing weekly updates on activities, issues, problems, or concerns to Community Manager
● Managing and scheduling weekly housekeeping
● Weekly review of housekeeping completion of every cottage, golf cart, grill, amenity
● Responding to on-site issues and needs
● Coordinating special cleaning of carpets and upholstery
● Managing housewares and linen inventory for every cottage
● Ordering houseware, linens, and paper products as needed
● Analyzing and resolving problems as needs present
● Managing registration system and trades/rentals among owners
● Manage Crofter Guarantee Week process and reservation calendar
● Manage Annual Deep Cleaning of every cottage
● Performing other duties as assigned
BOARD of DIRECTORS COORDINATION:
● Communicating with the Board of Directors & committees as directed by the CM
● Updating community website(s)
Requirements:
● Excellent Hospitality approach to Community
● Excellent communication skills
● Excellent time management skills
● Excellent Customer Service skills
● Excellent problem-solving skills
● Proficiency in Microsoft Office applications (Word, Excel, Outlook)
● Ability to multi-task
● Detail Oriented
● Ability to learn on the job
● Some general accounting/financial knowledge
● Ability to walk 3-5 miles a day, climb stairs and lift objects up to 30 pounds
The CAMS compensation package includes:
- Paid Time Off
- Company Paid Holidays
- Comprehensive medical, dental, and vision plans are available
- 401(k)
- Life Insurance
- Short-term Disability
- Long-term Disability
- Hospital Indemnity
- Accident coverage
- Critical Illness coverage
- Employee Assistance Program
More About CAMS
We have been in business since 1991 and pride ourselves on being an innovative, flexible company that works together as a team to achieve our goals and serve our valued clients. At CAMS, our team of experts specializes in a range of areas from homeowner, property, and condo association management to management of high-rise, mixed-use, and lifestyle communities. Having a local presence and industry experts in the areas we serve is of the utmost importance. That's why we have offices conveniently located in each region we serve. In addition, we offer a dedicated Community Support team to answer owner questions and a state-of-the-art online portal, making contacting CAMS convenient no matter where you are.
