Project Manager

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

The Integration Project Manager is responsible for driving successful outcomes across medium-large-scale, high-complexity, and highly visible client transformation programs. This role leads complex programs, proactively influences stakeholders, and applies governance practices to ensure clients realize meaningful digital banking and operational improvements through our modern SaaS platform.

You will have direction but operate with autonomy, challenge constraints, and continuously improve how we deliver — leveraging automation, AI-enabled processes, and innovation in execution to elevate client results and efficiency. You are responsible for connecting delivery excellence with strategic business value, long-term client success, and margin protection.

Key Responsibilities 

What you will be responsible for and what you will do

• Drive end-to-end project execution, proactively managing timelines, risk, documentation, and stakeholder (Partner/Candescent) alignment through status calls, project plans, dashboards, notes, and overall status summaries.

• Establish and update integrations including: SAML SSO, OIDC SSO, Aspects, Image Services, and other standard integration types as our portfolio of supported integrations expands

• Engage with Marketplace onboarding lifecycle and understand how each phase (Apply, Assess, etc) impacts project readiness and timelines.

• Collaborate with integration QA resources to stay up to date on integration and extensibility technologies and best practices.

• Continuous Process Improvement: recommend and draft refinements to templates, documentation, and project workflows to improve consistency, efficiency, and Partner experience.

• Collaborate with cross-functional teams to track project dependencies and escalate when timeline impact or risk of impact arises

• Use AI-enabled tools to improve efficiency, predictive accuracy, and quality

Qualifications

• · BA/BS degree or relative work experience.

• 4+ years of related experience.

• Demonstrated skills, competencies, and required experiences

• Proven cross-functional, end-to-end coordination skills for customer-facing project work where general process is documented, requiring documentation of scope, status and blockers.

• Excellent verbal/written communication and influencing skills as well as effective listening skills

• Experience with Smartsheet or equivalent project management tools

• Ability to quickly learn basic concepts related to the financial services industry

• Ability to quickly learn integration and extensibility concepts

• Strong problem solving and troubleshooting skills

• Excellent organizational skills

Preferred Experience

• Experience in a SaaS or Fintech project role is preferred but not required.

• Exposure to SSO technologies (SAML, OIDC) is a plus.

• Exposure to mechanisms to curate end-user digital content (user groups, iframes, higher and lower environments) is a plus.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.