We are looking for a Telesales Co-ordinator who will identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.
Responsibilities
Key resposibilities:
- Identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.
- Presentation of products (e.g. consumables) and services on the phone.
- Customer data administration in the CRM and/or other sales related tools.
- Develop and support business growth in the small and medium companies’ market.
Qualifications
Skills required:
- Telephone sales techniques (outbound and inbound).
- Lead generation and prospect qualification skills.
- Knowledge of CRM systems (e.g. Salesforce).
- Ability to manage and update customer databases.
- Negotiation and closing techniques Basic knowledge of products/services (e.g. consumables) and ability to present them effectively.
- Ability to analyze sales KPIs and monitor performance.
- Familiarity with digital and communication tools (email, VoIP, sales tracking tools).
Soft Skills:
- Excellent communication and active listening skills.
- Results-oriented mindset with a strong focus on achieving targets.
- Persuasion and problem-solving skills.
- Proactivity and initiative.
- Time management and organizational skills.
- Resilience and ability to handle rejection/objections.
- Teamwork attitude.
- Flexibility and adaptability.
Canon Core Competencies:
- Focus on the customer
- Plan & organise effectively
- Communicate effectively
- Drive for results
- Apply business acumen
- Negotiate & influence
