Guarantor Collector

Who We Are:

Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.

What We Offer:

• Choice of three health insurance plans
• Dental insurance coverage
• Vision insurance coverage
• 401(k) with company match and profit-sharing plan
• Company-paid short-term and long-term disability coverage
• Company-paid life insurance for you and your family
• Access to company-provided training and educational resources
• Eligibility for annual merit-based performance increases
• Accrued General Purpose Time (GPT)
• Eight company-paid holidays
• Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
• Complimentary Employee Assistance Program (EAP) for all employees and their dependents

About the Role:

• Works in the billing office as a Guarantor/Collections Clerk.

• Monitors patient accounts for delinquency and takes appropriate collection actions.

• Communicates directly with patients regarding billing issues and outstanding balances.

• Makes recommendations for collection agency referrals.

• Posts various monthly account adjustments and prepares collection lists.

• Educates and counsels patients about insurance benefits, billing policies, and delinquent accounts.

• Performs additional duties as needed to support the goals and mission of CIS.

How You’ll Drive Our Mission Forward:

• Helps maintain the financial health of CIS by actively managing delinquent patient accounts.

• Ensures patients are informed and supported in understanding their billing responsibilities.

• Contributes to a positive patient experience by handling billing concerns professionally and clearly.

• Supports smooth office operations through timely reporting, adjustment postings, and effective communication.

• Promotes CIS’s patient-centered philosophy through education and financial guidance.

What Makes You a Great Match:

• You’re a high school graduate with strong organizational and time management skills.

• You have the ability to understand and operate computer systems.

• You’re comfortable speaking with patients about sensitive financial matters in a respectful and helpful manner.

• You have a proactive approach to resolving billing issues and delinquent accounts.

• You value teamwork and are flexible in supporting broader office and organizational goals.