- Job Type: Ground Staff
- Contract Duration: 24 months
- Shift: No
- Night Shift: No
- Minimum years of experience: 0
Task Responsibilities:
- Provide level 1 and 2 support for Oracle HCM Cloud modules, handling incidents, and service requests
- Monitor the system and report or resolve basic issues in a timely manner
- Support integrations by checking data flows and helping to troubleshoot errors
- Assist in Oracle releases (testing, validation, and basic analysis of changes)
- Support change requests by helping with configuration, testing, and documentation
- Work with HR and IT teams to understand issues and support improvements
- Help maintain data quality and ensure system accuracy
- Create and update basic documentation and user guides
- Support users by answering questions and providing guidance
- Participate in testing activities and support ongoing system improvements
Essential Requirements For The Position:
- Minimum bachelor’s degree in computer science, or a related field.
- Knowledge of SQL for data analysis and troubleshooting, with an understanding of programming logic
- Ability to effectively communicate complex data insights to non-technical stakeholders.
- Be a team player but also capable of working independently when required.
- A previous experience with Oracle HCM is an advantage.
- Fluency in written and spoken English, any other language would be an advantage
Working Conditions:
- Flexible with working hours (in accordance with our collective work agreement)
- A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection
- Position based in Luxembourg
- Contract duration:24 months
