Business Analyst (IT experience)

Responsibilities

·         Define configuration specifications and business analysis requirements

·         Perform quality assurance

·         Define reporting and alerting requirements

·         Own and develop relationship with partners, working with them to optimize and enhance our integration

·         Help design, document and maintain system processes

·         Report on common sources of technical issues or questions and make recommendations to product team

·         Communicate key insights and findings to product team

·         Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements

·         Previous experience in Business / Systems Analysis or Quality Assurance

·         A degree in IT / Computer Science

·         Proven experience in eliciting requirements and testing

·         Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools

·         Solid experience in writing SQL queries

·         Basic knowledge in generating process documentation

·         Strong written and verbal communication skills including technical writing skills