Purpose of Role
Provide leadership and day to day supervision within your support worker team acting as a positive role model at all times and providing a needs led service to adults with a learning disability by adopting a person centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.
Service Provision: •
Contribute to the effective operation of a service and ensuring that all systems, policies and procedures are adhered to.
• Advocate for service user’s and ensure all health and social needs are explored and met.
• Develop positive relationships with families and carers.
• Encourage service users to be active and promote meaningful activities.
• Support service users and their families through the transition process.
• Ensure thorough record keeping and evidence progress against desired outcomes.
• Work professionally with outside agencies, including but not limited to commissioners, Adult Social Care and health professionals.
• Contribute to/attend reviews and multi-disciplinary meetings.
Leadership: •
Through positive role modelling, you will encourage and support the team to behave and communicate in a manner that aligns with Carlisle Mencap Social Care Values and Behaviours.
• Work within allocated budgets.
• Support the Service Manager in the delivery of a high-quality service working in partnerships with service users, families and other professionals.
• Support the Service Manager in the development and implementation of policies, procedures and plans to achieve and maintain excellence within the services and ensuring such information is communicated effectively to the staff team.
• Promote good team working and staff conflict resolutions.
• Provide effective supervision to the support workers.
• In conjunction with the Service Manager, organise rotas and ensure the shifts are covered safely.
• Develop and implement personalised support plans ensuring they work alongside Positive Behaviour Support Plans.
• Induct new staff into the organisation ensuring they have the skills required to comply with their job description.
• Support with the recruitment and interview process.
Quality and Safety
Be willing to undertake training specific to the role.
• Carry out individual assessments and develop person centred plans identifying needs, wishes and outcomes including personal risk assessments and where necessary seizure management plans, hospital passports and moving and handling plans.
• Maintain clear and detailed records.
• Achieve agreed standards of service delivery in compliance with relevant legislation, registration and internal quality assurance systems appropriate to the needs of the service.
• Ensure that any actions required as part of the quality assurance process are followed up within the required timescales
• Work within and promote the Safeguarding Policies of Carlisle Mencap and Cumbria County Council Adult Social Care
• Ensure the support team receive in-house training specific to the individual’s needs.
• Support the staff team in the administration of medication through observations and ensure all competencies are completed.
Organisational Compliance:
Participate in relevant training to update and enhance knowledge base.
• Be willing to undertake RQF level 5 in Health and Social Care.
• Adhere to all company policies and procedures.
• Participate in regular supervision with your line manager.
• Undertake any other duties as may reasonably be required. This may include transfer to another location or service.
• Participate in the out of hours On Call rota.
• Uphold the good reputation of Carlisle Mencap.
• Maintain confidentiality at all times (with the exception of where there are safeguarding concerns).
Whilst the Team Leader position is for 15 hours, additional hours for Support Worker hours are available to make up to a full time 37.5 hour post
Skills
Essential
Good communication skills.
Ability to work cooperatively with other professionals.
Ability to keep accurate records.
Good time management skills and ability to meet deadlines.
Be able to effectively deal with conflict
Desirable
Understanding of alternative communication strategies – Makaton/PECS.
Ability to use assistive communication devices.
Full driving license and access to a car.
Advocacy skills
Qualifications
Essential
Willingness to engage in training and work towards qualifications relevant to the role
Desirable
RQF Level 3 in Health and Social Care or equivalent.
Willingness to undertake RQF level 5 in Health and Social Care.
Care Certificate
Experience
Essential
Awareness of Person-Centred Planning principles.
Previous experience of working with people with Autistic Spectrum Disorders or Learning Disabilities.
Desirable
Experience of supervising staff
Ability to manage in a variety of situations
Attitude and Personal Attributes
Essential
A friendly and approachable attitude.
Committed to empowering clients to meet their full potential.
Ability to work on own initiative as well as part of a team.
Ability to lead a team.
Highly motivated.
Trustworthy and able to be a source of support and guidance for our clients.
To be able to work flexibly, including, evenings, weekends and overnights.
Desirable
To have a broad range of hobbies and interests
Closing Date:
29th September at 12 Noon
Other important information:
We are currently unable to offer sponsorship
Person Specification: Team Leader – Supported Living
Qualifications
Willingness to engage in training and work towards qualifications relevant to the role.
RQF Level 3 in Health and Social Care or equivalent.
Willingness to undertake RQF level 5 in Health and Social Care.
Care Certificate
Experience
Awareness of Person-Centred Planning principles.
Previous experience of working with people with Autistic Spectrum Disorders or Learning Disabilities.
Experience of supervising staff.
Ability to manage in a variety of situations.
Skills
Good communication skills.
Ability to work cooperatively with other professionals.
Ability to keep accurate records.
Good time management skills and ability to meet deadlines.
Be able to effectively deal with conflict.
Understanding of alternative communication strategies – Makaton/PECS.
Full driving license and access to a car.
Advocacy skills
Awareness of budget management
Attitude and Personal Attributes
A friendly and approachable attitude.
Committed to empowering clients to meet their full potential.
Ability to work on own initiative as well as part of a team.
Ability to lead a team.
Highly motivated.
Trustworthy and able to be a source of support and guidance for our clients.
To be able to work flexibly, including, evenings, weekends and overnights.
To have a broad range of hobbies and interests.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Carlisle Mencap is a charity that supports people with learning disabilities in Carlisle and surrounding areas.