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    Cast AI

    Cloud Cost Optimization / FinOps Software

    Technical Account Manager | USA

    Any, United StatesOn-SiteFull-time2–3 yrs experiencePosted 2w ago
    All Cast AI jobs

    Job description

    Why Cast AI?

    Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

    The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

    Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

    Global team, diverse perspectives
    We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.

    Unicorn momentum
    In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

    Join us as we build the future of autonomous infrastructure.


    Cast AI Technical Account Management

    As a Technical Account Manager, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one.

    A Glimpse into the Customer Success Team

    Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.

    Requirements:

    • Minimum of 2-3 years hands-on experience working with Kubernetes
    • CKAD and/or CKA certification(s) is an immense advantage
    • Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP
    • Strong problem-solving skills and technical acumen. It would help you navigate complex technical environments and develop solutions that align with client needs
    • Excellent communication skills, both written and verbal. You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background
    • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Foundational knowledge is crucial for understanding the complex technical aspects of our product

    Responsibilities:

    • Technical Leadership - Be the trusted technical advisor and first point of escalation for your customers, orchestrating resources to drive customer delight
    • Customer Onboarding - Lead technical onboarding, ensuring all clusters are connected to Cast AI within 90 days, working closely with DevOps engineers and SREs
    • Renewals & Growth - Drive renewals and account expansion in partnership with Account Managers through continuous, proactive value delivery
    • FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), showcasing cost savings, automation wins, and new product capabilities

    What’s in it for you?

    • Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology.
    • Enjoy a flexible, remote-first global environment.
    • 401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment).
    • Access UnitedHealthcare plans including medical, dental, and vision coverage.
    • Equity options.
    • Learning budget for your professional and personal growth.
    • Team-building budget and company events to connect with your colleagues.
    • Equipment budget to ensure you have everything you need.

    Hiring process

    • Screening call with Recruiter
    • Hiring Manager interview
    • 1-2 additional interviews based on the role
    • Culture Check interview with an executive

    *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
    *Please note that Cast AI does not provide any form of visa sponsorship/work permit.
    #LI-Remote

    Job details are sourced from the employer's original posting.

    Open job posting
    CA

    About the company

    Cast AI

    Cast AI provides an AI-driven platform that optimizes cloud costs and automates Kubernetes resource management for companies running workloads in the cloud.

    View all Cast AI jobs
    Industry
    Cloud Cost Optimization / FinOps Software
    Open roles
    30

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