Career Area:
Technology, Digital and DataJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Who is CAT Digital? What do we do?
Big machines require big thinking. Are you looking for your next big challenge?
Cat® Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over one million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better world.
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Job Opportunity:
We are seeking talented individuals to join our team to help us establish and grow our presence, organization, culture, which will drive our digital product development efforts. As a member of our team, you will have the opportunity to work with cutting-edge technologies and collaborate with top professionals working on very high impact and visibility products. Don't miss this chance to join and support digital innovation for a global leader in heavy machinery!
Join Cat Customer Support and help shape the experience our customers and dealers have with Caterpillar’s digital solutions every day. This role offers the opportunity to lead in region at the center of customer success, operational excellence, and digital transformation—connecting teams, improving support outcomes, and turning customer and dealer insights into actions that strengthen adoption, loyalty, and business performance across the enterprise.
Cat Customer Support is hiring a Manager Digital Operations Support to provide local leadership of a support team consisting of business development consultants, knowledge & training, dealer support consultants and technical analysts. This Manager role will represent Cat Customer Support in region working closely with business partners, Dealers, and Digital Adoption Representatives. The position is responsible for improving customer and dealer support satisfaction, aligning regional execution to global CCS strategy, and driving operational improvements such as higher Tier 1 resolution, higher customer satisfaction, lower case age, and lower cost to serve through strong cross-functional partnership and disciplined service delivery.
What will you do?
This position works directly with Slovakia based engineering leadership and Cat Digital IT in the US.
What you have:
Background and experience:
Top Candiadates will also have:
Leadership Expectations
What we offer:
At Cat Digital, we are committed to fostering a culture of innovation and continuous learning, and we believe in investing in the development of our employees. As a member of our team, you will have access to a wide range of training and development opportunities, as well as very competitive compensation and benefits packages, like:
Take the chance to apply now for this position at Cat Digital Slovakia branch!
Contract type:
Full-time
Place of work:
Kosice, Slovakia
Additional Information:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html
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Base Minimum Pay:
€52,824.00Please note that salary is only one component of the total compensation and benefit package available at Caterpillar.
Posting Dates:
September 22, 2026 - September 30, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
Caterpillar Inc. designs, tests and manufactures engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives.