Case Manager (1263), Fortitude

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities.

Join us in Inspiring Hope and Building Futures. 

JOB SUMMARY: The Case Manager provides direct management services including identifying and coordinating community resources. The position provides a variety of individual and/or group supportive services that address both short-term and long- term client needs.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Interview clients for direct service needs, develop a case plan with the client including written short-term and long-term goals and tasks. Makes referrals as needed.
• Reevaluate goals with clients at regular intervals.
• Facilitate individual and group meetings as needed.
• Serve as a member of the multidisciplinary case team.
• Collaborate with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals, and other service providers.
• Make appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment, and housing needs.
• Create and maintain case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
• Enhance the client environment by creating a hospitable and customer-oriented facility.
• Enter DAP notes within 48 hours into the Homeless to Housing portal.
• Must conduct home visits/community visits on the entire case load for Housing Navigation and Housing Stabilization clients.
• Complete reports and maintain statistical data, meets programmatic, documentation, and other performance standards, on an ongoing basis.
• Perform all other job-related duties as assigned.