We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day.
Be a part of something truly special. Employment Type: Full time
Schedule:
Monday thru Friday 8am to 5pm Salary: $19.00 to $23.00/hr Top
Benefits and Perks:
Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives. Qualifications
Education:
Bachelor’s Degree in Human Services or related field preferred.
Experience:
- At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting.
- Must have experience with Microsoft Office.
- Equivalent combination of education and experience will be considered.
About the role:
This position supports long-term housing stability by administering Project Anchor housing subsidies.
The role
is responsible for client intake, eligibility determination, case reviews, recertifications, and ongoing follow-up. The position works collaboratively with program staff and community partners while providing culturally competent, trauma-informed services to participants.
Key Responsibilities
- Program & Professional Responsibilities Manages workload independently, prioritize tasks, and meet program deadlines.
- Participates in program development by identifying barriers, recommending improvements, and following established procedures.
- Provides services in a culturally competent and trauma-informed manner, demonstrating empathy, respect, and professionalism.
- Maintains a customer service approach when working with clients, internal staff, and external partners.
- Maintains knowledge of community resources to support participant needs.
- Participates in required meetings, training, and professional development activities.
- Supports and uphold the Agency’s Mission, Vision, Values, and Strategic Plan.
- Intake & Eligibility Conducts client intake and eligibility assessments in alignment with Project Anchor and funder requirements.
- Clearly communicates program expectations, documentation requirements, timelines, and decision processes to participants.
- Collects, reviews, and verifies documentation needed to determine eligibility.
- Case Preparation & Review Assists participants in understanding and meeting program requirements.
- Communicates regularly with participants regarding outstanding items, deadlines, and case status.
- Collaborates with supervisors and relevant partners to resolve barriers while maintaining compliance.
- Prepares cases for review and ensure all eligibility requirements are met prior to approval.
- Service Delivery Notifies participants and relevant parties of case decisions and approved services.
- Coordinates and track subsidy disbursements and required documentation.
- Completes all funder-required assessments and data entry (e.g., HMIS, Social Determinants of Health).
- Follow-Up & Recertification Conducts required monthly, quarterly, and annual reviews to confirm ongoing eligibility.
- Provides referrals and guidance, when appropriate, to support participant goals and housing stability.
- Additional duties Maintains and develops professional knowledge and skills through involvement in Agency in-service training, workshops, reading, and conferences.
- Awareness of and actively supporting the Agency's Mission, Vision, Values, and Strategic Plan.
- Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
- Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
- Supports and fosters the Agency's Mission, Vision, Values and Strategic Plan.
- Completes other duties as assigned.
- Note: This job description outlines the primary responsibilities of the position but is not all-inclusive.
- Employees may be assigned additional duties as needed.
