Methods Machine Tools was established in 1958 with three employees and a handful of refurbished machines. Since then, the company has become one of the largest privately owned machine tool importers in North America.
Job Summary:
We are seeking an experienced Field Service Engineer to diagnose, repair, and maintain CNC milling and turning machines at customer facilities. This role involves both mechanical and electrical troubleshooting, requiring a solid understanding of mechanical systems, CNC controls, and electro-mechanical assemblies. The ideal candidate is self-motivated, customer-focused, and has a proven ability to work independently while delivering exceptional service.
Mechanical
Responsibilities:
- Diagnose and repair CNC milling and turning machines at customer locations.
- Troubleshoot and repair automatic tool changers, pallet systems, spindles, and turret mechanisms.
- Perform ball screw and axis support bearing replacements and alignments.
- Repair and align hydraulic and pneumatic systems.
- Read and interpret mechanical drawings and part prints to execute precise repairs.
- Electrical
Responsibilities:
- Troubleshoot electrical and electronic systems, including CNC controls and electro-mechanical assemblies.
- Read and follow ladder and wiring diagrams to diagnose issues.
- Utilize tools such as digital multimeters, ohmmeters, and phase checkers for troubleshooting.
- Repair CNC controls, including Fanuc systems, and perform programming as needed.
- Customer Interaction and Support: Communicate effectively with customers to explain diagnoses, repair progress, and preventive maintenance measures.
- Provide professional and courteous customer service to ensure client satisfaction.
- Maintain a professional appearance and demeanor when representing the company.
- Required Skill/Abilities: Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Ability to stay calm and professional during stressful situations.
- Self-motivated with the ability to work independently.
- Strong mechanical aptitude, with experience in CNC repair.
- Proficient in reading mechanical drawings, part prints, ladder diagrams, and wiring schematics.
- Experience using diagnostic tools, including multimeters and phase checkers.
- Minimum
Education and Experience:
- Minimum of 5 years of experience in CNC field service.
- Hands-on knowledge of Fanuc controls (CNC programming experience is a plus).
- Supervisory
Responsibilities:
None Travel
Requirements:
Daily travel to customer facilities
Physical Requirements:
- Ability to lift up to 50 lbs.
- Perform physical tasks such as bending, twisting, and crawling.
- Climb step ladders up to 8 feet.
- Drive daily to customer locations, with dependable transportation and a clean driving record required.
- Salary: $29.48 - $44.59 per hour The listed salary range represents our good faith estimate for this position.
- Final compensation will be determined based on a candidate’s experience, skills, and qualifications, and may exceed the posted range for highly qualified candidates.
- Additional Information This job description is designed to provide an overview of basic skills, experiences and education required to perform the job and is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee to perform the essential functions of the job.
- In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements .
