Travel Coordinator

CEDA is looking for a Travel Coordinator to join our team. As the Travel Coordinator, you will play a crucial role in coordinating the day-to-day operations of a centralized corporate travel program.

Reporting to the Director, HR Services this role will work closely with various divisions within CEDA, and coordinate corporate travel for CEDA personnel, ensuring alignment with the Travel Policy.

This position can be based out of our Calgary office and will be eligible for our hybrid office & work from home model.

If you possess a customer service focus, demonstrate self-initiative, excel in prioritization and possess strong analytical skills, apply now!

What we offer

• Competitive compensation and excellent benefits, which start on your first day!
• The shift is Monday – Friday, 40 hours per week, with the flexibility to work 3 days from office and 2 days from the home
• Opportunity to gain experience in a multi-business unit organization

Key Duties & Responsibilities

• Coordinate and administer the company's corporate travel program, including all business travel and accommodation booking requests
• Problem solve challenges such as travel emergencies, delays and last minute changes
• Develop, administer and ensure adherence to company policies and procedures
• Oversee administration and performance of all travel related contracts
• Work with the Travel Management Company in negotiations with suppliers
• Develop KPI’s and opportunities for individual traveler improvements and cost effective solutions
• Assist Finance with monthly travel reporting, cost reconciliation, and analysis.
• Other duties as assigned

Role Specifications 

• 5+ years of travel agent experience and coordinating a corporate travel program
• A diploma or certificate in Travel, Business, Finance, or related field is an asset
• Strong understanding of corporate travel policies, negotiated travel programs, and travel management systems
• Ability to compile and analyze monthly travel data is required
• Knowledge of Microsoft Office with advanced Excel skills to analyze data

Skills

• Self-starter with the ability to multi-task, prioritize and work within a high volume deadline-oriented environment
• Knowledge of travel logistics and travel booking platforms
• Detail oriented – you pay attention to the small things
• Manage change, shifting priorities and problem solving
• Strong communication skills coupled with a customer service focus
• Flexibility to work occasional weekends and adjust schedules during peak travel periods
• Strong analytical skills

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.
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