- Overtime Status: NONEXEMPT
- Primary Shift: 1 Day
- Shift Duration: 12 hour
- Minimum Salary: 25.00
- Maximum Salary: 36.42
- UKG Pay Rule: CU103
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When the work you do every day directly affects others' lives, every effort and detail matters. This culture of passion and dedication flows through Cedars-Sinai. It’s one reason we’ve earned consecutive Magnet designation for nursing excellence. You will work with a team of world-class healthcare professionals and use innovative facilities. You’ll have what you need to accomplish something incredible—for yourself and for others. Join us and see why U.S. News & World Report named us one of America’s Best Hospitals!
We are seeking a Nursing Communications Technician (NCT) to serve as a central communication and administrative resource for the ACU unit. Working under the general supervision of a licensed caregiver, the NCT supports patients, families, nurses, physicians, and other departments while helping the unit operate safely and efficiently.
Responsibilities
- Welcome patients, families, visitors, and staff and respond to requests with integrity and excellent customer service.
- Answer patient calls and call lights promptly and route or bring up requests to the appropriate clinical team member.
- Communicate patient needs to RNs and Clinical Partners in a timely manner.
- Respond promptly to bed alarms and bathroom calls and notify appropriate staff of patient-safety needs.
- Perform clerical and administrative functions related to medical records and unit operations.
- Review CS-Link and perform applicable admission, discharge, and transfer (ADT) tasks.
- Maintain and update staff assignment boards, contact information, patient call systems, locators, and pagers.
- Coordinate equipment tracking and repairs and maintain inventory of unit technology, including Voalte phones, chargers, and iPads.
- Assist with inventory control for forms, office supplies, and other unit resources.
- Welcome and orient new employees and staff floating to the department.
- Educate patients about available resources and technology.
- Maintain an organized workstation and protect patient confidentiality.
- Manage the unit tube system, excluding medications.
- Attend required Cedars-Sinai education and training sessions.
Qualifications
Education
- High School Diploma or GED, or equivalent experience, required.
Experience
- Minimum of 2 years of experience in a medical setting, or successful completion of an approved course in hospital clerical responsibilities.
- Knowledge of medical terminology preferred.
