Senior Sales Leader

Hi, We're Centerfield!

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

If you are a dynamic, numbers driven, personable and energetic individual capable of high-level, strategic analytical thinking and collaborative planning, then Centerfield Jamaica is interested in you!

We are seeking a high level, seasoned Contract Telesales Senior Sales Leader with a strong sense of urgency, professional, high-energy level with ‘on target’ business acumen and entrepreneurial drive to grow a direct marketing and telemarketing business. As a Contract Senior Sales Leader, you will provide leadership, guidance and direction to your team as well as demonstrate and ensure that all policies and compliance are followed and adhered to.

Furthermore, the Contract Senior Sales Leader will provide quantitative feedback to their team and other managerial personnel as necessary. If you are a competitive and motivated self-starter with excellent strategic, coaching and development skills, then Centerfield Jamaica may be the right place for you to display your talents and build a career!

Duties & Responsibilities:

• Will drive sales team managers to maximize sales with the goal of meeting and exceeding the company’s SLAs.

• Provide strategic planning & direction; the ability to execute on agreed strategies.

• Provide leadership and manage direct reports.

• Analyze reports and make specific recommendations to meet or exceed target goals and keep controllable costs within desired levels.

• Meeting or exceeding Sales Volume Targets.

• Manage and control controllable costs -Labor costs/efficiency.

Required Skills, Abilities & Knowledge:

• Minimum 5 years of management experience in a call center environment.

• 3-4 years of telesales experience.

• Ability to analyze data and reports

• Knowledge and/or experience with call center technologies.

• Proficiency with Microsoft Office Suite.

• A bachelor's degree in management or related field is an asset.

• Must have excellent organizational, written, and oral communication skills.

• Must have flexible availability to work any day and any hour of the week.

AI & Interview Policy

At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks.

Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment.

The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise.
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Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.