Care Assistant - HICCS

HICSS Care Assistant – South Shields

Join Cera as a HICSS Care Assistant and help us transform social care. Our goal is to support people in living longer, healthier, and happier lives in the comfort of their own homes.

Is this the right role for you?

If you're kind, caring, and passionate about making a difference, this could be the perfect opportunity. Previous care experience is required, and you'll be making a real impact every single day.

About the Role

This position involves visiting and assessing individuals who have recently been discharged from hospital, so flexibility is essential. The role requires full flexibility and is offered on a zero‑hours contract, with the potential to move to 30 contracted hours in the future if it becomes permanent.. We offer both part-time and full-time roles across South Shields, Whitburn, Cleadon, and nearby areas.

A full driving licence and access to a vehicle are required, and weekend work is part of the rota. Shifts follow a 7-week rotating schedule.

What You’ll Receive:

• Holiday pay and pension scheme
• Free DBS/PVG check, mobile phone, and uniform
• Paid mileage between visits
• Access to WeCare benefits and discounts platform
• Eligibility for the Blue Light Card scheme
• Enhanced maternity (12 weeks full pay), paternity, and parental leave
• Career development including the Care Certificate and NVQs
• Internal progression opportunities – 50% of salaried roles are filled from within
• Wellbeing support including mental health first aid, healthcare cash plan, and free eye tests
• £500 referral bonus through our Care Friends scheme

Join Our Caring Community

Whether you’ve worked professionally in care, supported a loved one, or simply enjoy helping others, your compassion and values are what matter most. We’ll provide all the training you need to thrive.

Your responsibilities may include personal care, medication support, meal preparation, and domestic tasks. But above all, you’ll offer companionship, reassurance, and comfort to those you support.

Caring Made Easier with Cera Tech

Our technology helps reduce admin and improve outcomes. With predictive tools and alerts, you’ll be able to make quick, informed decisions—so you can focus on what matters most: caring.

Ready to Apply?

If you’re looking for a truly rewarding role that brings comfort, safety, and smiles to those you care for, we’d love to hear from you.

Please note:

• This role requires a DBS check and proof of the right to work in the UK.
• Cera is an equal opportunity employer, committed to diversity and inclusion.
• Due to the nature of intimate care, this vacancy is open to women only, in line with client preferences.

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