About the Role:
Reporting to the Poultry Business Unit Manager, the National Veterinary Services Manager – Poultry is responsible for implementing and adapting the Veterinary Services Strategy at a local level, driving technical excellence, and supporting Marketing, Customer Services, and Sales teams across the Business Unit.
Key Accountabilities:
Product Leadership:
- Drive internal and external confidence in Ceva's product portfolio
- Co-develop the local Business Plans for Key Accounts, aligned to Global and Zone strategy
- Ensure veterinary activities are aligned with Corporate Strategic/Key Account Management and Marketing strategies
- Gather and relay local technical data to adapt Key Account Business Plans and support Ceva’s products
- Publish technical articles with local data
Customer Relationships & Market Penetration:
- Build and strengthen relationships with key customers through value-driven engagement
- Conduct regular Key Customer visits and professional consultations
- Actively participate in Key Account discovery processes and serve as a trusted market contact
- Actively assist the sales team to differentiate Ceva’s products and drive market share growth.
Customer Guidance & Technical Advice:
- Respond promptly to customer troubleshooting needs; schedule visits and resolve issues efficiently
- Provide technical and scientific advice to customers and Sales personnel
- Deliver expert diagnoses and participate in Business Reviews and Pulse Meetings with Key Customers
- Training, Education & Knowledge Management
- Attend Corporate-led training, congresses, seminars, and industry events
- Maintain high levels of expertise through continuous self-development
- Define and execute Veterinary Services Training Plans for the local Business Unit
- Develop and deliver technical training programmes for Key Customers
Customer Feedback & Reporting:
- Design and manage customer trials
- Gather insights from Veterinary Services Specialists/technicians and Key Customers
- Consolidate and share market intelligence with local and corporate teams
- Report on monitoring protocols and trial results; store information for future projects
Scientific Expertise & Networking:
- Build and nurture relationships with Key Opinion Leaders and Influencers to amplify Ceva's scientific messaging
- Identify rising influencers to foster future strategic relationships
- Support local Marketing and Sales teams as subject matter expert on range-related diseases
Team Management:
- Lead, develop, and manage the local Veterinary Services team as required
